1. MATCHSIM
  2. SUPPORT & HELP
Help Center

SUPPORT &
HELP

Available: 24/7
Application: MATCHSIM
01

Getting Started

Welcome to MATCHSIM! Our soccer match simulator is designed to be intuitive. Here are the basics:

Quick Match: Pick two teams and simulate instantly
League or Tournament: Play week by week or build a 4–32 team bracket
Manager Mode: Boost or cut ATK and DEF
Watch Live: Follow goals and cards minute by minute
Tip: Most features work offline. Ads, subscription validation, and data updates need internet. Free to download, ads and PRO option.
02

Frequently Asked Questions

How does the simulation work?

MATCHSIM uses an algorithm that considers team strength and realistic match dynamics. Live Match mode shows events minute by minute — not 90 minutes of wall-clock real time.

Can I customize team strengths?

Yes. Manager mode lets you boost or cut ATK (attack) and DEF (defense). This feature is available in the app now.

Is an internet connection required?

Most features work offline. Internet is needed for the initial download, ads, optional PRO subscription validation, and occasional fixture/data updates.

What is free vs PRO?

The app is free to download and may show ads. 4 and 8 team tournaments are on the free tier. 16 and 32 team formats unlock with a MATCHSIM PRO subscription.

How often is the app updated?

We regularly update MATCHSIM with new features, leagues, and team data.

Will my data be deleted if I delete the app?

Yes, tournament and league data is stored locally on your device and is removed when you delete the app.

03

Technical Issues

Experiencing problems with MATCHSIM? Try these steps:

App Crashes or Freezes:

Restart the app and try again
Check that you are on the latest version of MATCHSIM
Ensure your device OS is up to date
Try clearing the app cache in your device settings
Still having issues? Contact us using the information at the bottom of this page. Include your device model, OS version, and a description of the problem.
04

Feature Requests

We love hearing from our users. Your feedback helps us improve MATCHSIM.

How to submit a feature request:

Email us at hello@matchsimapp.com with the subject "Feature Request"
Describe the feature you would like and how it would improve your experience
05

Contact Us

Need help or have questions? We are here to assist you.

General Support

hello@matchsimapp.com

Response Time: We typically respond within 24 to 48 hours on business days.